Assistant Officer - Customer Relationship Department   Job Reference: UF/CR/AO/042008/UFWeb

Due to our rapid expansion, we are now seeking customer-centric person to join us and provide high quality
service to our customers.

Main Responsibilities

• Support immediate supervisor in delivering a high quality and professional insurance service,
  including quotation, application and claims service, to ensure customer satisfaction
• Handle customer enquiry by phone and face-to-face
• Greet and welcome all walk-in customers
• Handle the gift items redemption

Requirements

• Diploma in Business or above with 1 year customer service experience
• Service-oriented and cheerful with an enthusiastic attitude
• Customer-oriented, independent, good interpersonal, communication and complaint handling skills
• Knowledge of insurance products and service is an advantage
• Qualified with IIQAS - Paper I and II is an advantage
• Fluent Cantonese and English; Putonghua proficiency is an advantage

Application Method